FREQUENTLY ASKED QUESTIONS

Frequently Asked HVAC & Plumbing Questions

Are you licensed in Wisconsin?

YES! Our company is licensed in Wisconsin AND Illinois!
Do you require payment at time of service?

Yes, we do. But we also have financing options through Marine Credit Union and Wells Fargo for bigger jobs.
Will you work with my home warranty company?

Most likely. We currently work most often with Universal Home Protection and American Home Shield. Have your home warranty company give us call.
What forms of payment do you accept?

Cash, Check, Cashier’s Check, Money order, Visa, Mastercard, Discover, American Express, most Debit and Credit with no fees from us.
Can I buy parts from you if my equipment breaks and I want to repair it myself?

No. We do not sell parts. We would be more than willing to send out a repair technician for you.
How often should do I change my filter?

1” Filters need to be changed every month.
3” – 4” Filters need to be changed every 3 to 6 months, larger filters should be changed every 6-12 months.
**if you burn candles or oil diffusers, have pets, allergies or high traffic you should change filters more often.
How much is a clean and check and what does it include?

For $124.99- Our qualified technicians will check burners, the flame sensor, filters, humidifier water panels, drain lines, pressure switches, limit switches, flame roll out switches, temp rise, C.O. levels (In exhaust too), PVC outside, PVC pitch and supports, pilot assembly and pilot flame safety drop out- We also clean burners, the flame sensor, drain lines, hose ports, pilot assembly and the blower after checking on your A/C, furnace or boiler system.
Do you have a yearly contract for my furnace/AC/Boiler?

Yes, we offer Preventative Maintenance Plans for labor on yearly clean and checks for boilers, gas furnaces, central A/C units, humidifiers, media filters, and condensate pumps. Ask us about it today!
How often do I change my humidifier panel?

Once a year.
Which rebates do you offer?

Lennox and FOCUS on Energy.
How do I get my rebate?

You can fill out the paper included in the installation technician’s folder, or we will send you paperwork in the mail. Please fill out what is highlighted and send it back to Quigley-Smart at 1531 Gale Dr. in Beloit, WI 53511.

Check Out Current Rebate Info
How much of a rebate do I qualify for?

See the home page for more detailed information on how much our rebates are.
Are estimates for my install free?

For installations on a furnace, A/C or boiler our estimates are free.
How much room do I need around my equipment?

This varies depending on location of your equipment. It is safe to say you need 24” of space in front of your equipment and 36” away from any combustibles. Ideally you want enough space to be able to remove the largest component in your equipment.
Do you install already purchased plumbing fixtures?

Yes, but if we do not purchase it- we cannot warranty it.